We represent 42 not-for-profit member agencies from across the province, serving more than 250,000 individuals, couples, and families each year.

Family service agencies offer affordable and accessible services to support the growing and changing needs of individuals, couples, families, and workplaces. We employee approximately 2,000 individuals across the province, which includes over 700 qualified professional therapists.

Every family service agency is separately incorporated and has a voluntary board of directors, representing a cross section of community stakeholders. Typically, board members of family service agencies are local community leaders.

Many of our members have been in service for over 50 years and are well recognized as integrated service hubs that fill the gaps in care, delivering community mental health, trauma, and wellness services. These services are a powerful relief to Ontario’s health care system, including hospitals and primary care, by providing cost effective, community based, professional care.



Member Services

Providing Value
FSO is committed to:

Keeping members connected
Providing member agencies with opportunities for support, idea sharing and meaningful collaboration. This includes regional directors’ meetings, lunch and learns, and an annual conference.

Keeping members strong
Ensuring member agencies have access to opportunities to support learning and growth based on the priorities identified by the membership. This includes training opportunities, lunch and learns, an annual conference and the providing resources that support member’s operations and service delivery.

Keeping members moving
Ensuring members have access to information needed to keep us current and support the advancement of our sector. This includes timely communication, learning opportunities, grant applications, pilot projects and conducting research.

Public Affairs
Family Service Ontario’s public relations are guided by the public affairs strategy, which is developed by our Public Affairs Committee and in consultation with our public relations firm. We seek to find common ground among members to inform and support the strategic goals and priorities of Family Service Ontario members.
We live our tagline “we’re stronger together”. To that end, FSO is committed to working in partnership with our member agencies, the provincial government, other provincial associations, and all other stakeholders to create a better system of care for all Ontarians.

We play an active role on many provincial committees and ensure we have a voice on all relevant issues.

We are proud members of Family Service Canada, Imagine Canada and the Ontario Not-for-Profit Network.

Both provincially and locally, FSO and its member agencies have strong relationships with other service providers.

Find our Members

Our members provide counselling, therapy, and support programs to address a variety of issues, challenges, and needs such as:
  • Relationship challenges including couples and families
  • Gender-based and family violence
  • Mental health issues such as anxiety, depression, and addictions
  • Personal and life stressors
We provide services to:

  • Children, youth & adults
  • Couples & families
  • Indigenous peoples
  • LGBTQ community
  • Newcomers
  • Older adults
  • People with developmental disabilities
  • Racialized communities
  • Workplaces

Become a Member

If you’re interested in learning more about membership in Family Service Ontario, please complete the following form in confidence.