Our Family Service Ontario team
Chief Executive Officer
Susan Wells has both front line and leadership experience in adult mental health, children’s mental health, couple and family therapy, domestic violence, and adult and youth justice. She has extensive experience working within Employee Assistance Programs, both as a therapist and workplace consultant. In the past 20 years, Susan worked in various roles at a multi-service not-for-profit agency, Haldimand-Norfolk REACH, most recently as Director of Child, Family and Adult Intervention Services.
In her clinical practice Susan specialized in the treatment of trauma. In 2013, she authored “A Business Case for an Enhanced Strategy to End Domestic Violence”. This resulted in a provincial pilot project, led by Family Service Ontario, for conjoint counselling to address lower risk intimate partner violence.
Completing master’s degrees in both Social Work and Business Administration, Susan is committed to the application of standard business practices and strategies that align with social work values to optimize the public funds that support the well-being of families in Ontario. She has been a passionate advocate for a comprehensive approach to mental health that serves the needs of men, women and children and recognizes the significance of relationships in mental health and wellbeing.
Business and Operations Coordinator
Klodia Guma B.A.
Klodia has been with Family Service Ontario since January 2009. Klodia provides a valuable support to the Board, Executive Director and other staff members and handles all administrative duties in the office.