Staff & Board of Directors

Family Service Ontario relies on an incredible team of dedicated staff and directors who are leaders in their professions to help strengthen families each and every day across Ontario.

Staff

Chief Executive Officer

Susan Wells

Susan Wells has both front line and leadership experience in adult mental health, children’s mental health, couple and family therapy, domestic violence, and adult and youth justice. She has extensive experience working within Employee Assistance Programs, both as a therapist and workplace consultant. In the past 20 years, Susan worked in various roles at a multi-service not-for-profit agency, Haldimand-Norfolk REACH, most recently as Director of Child, Family and Adult Intervention Services.

In her clinical practice Susan specialized in the treatment of trauma. In 2013, she authored “A Business Case for an Enhanced Strategy to End Domestic Violence”. This resulted in a provincial pilot project, led by Family Service Ontario, for conjoint counselling to address lower risk intimate partner violence.

Completing master’s degrees in both Social Work and Business Administration, Susan is committed to the application of standard business practices and strategies that align with social work values to optimize the public funds that support the well-being of families in Ontario. She has been a passionate advocate for a comprehensive approach to mental health that serves the needs of men, women and children and recognizes the significance of relationships in mental health and wellbeing.

Board of Directors 2020-2021

Chondrena Vieira-Martin

Chair

Chondrena Vieira-Martin is the Executive Director of Thrive Counselling (Halton). Chondrena earned a M.A. in Criminology at the University of Toronto, B.A. in Sociology and Economics from the University of Western Ontario and is a registered social worker. She has been dedicated to the social service, mental health and addiction sectors throughout her career.

She is committed to supporting individuals and families and to strengthening the services that provide these important supports.

Michelle Bergin

Vice Chair

Michelle Bergin is the Executive Director of Catholic Family Services of Simcoe County. Michelle has been working in the social service sector for over 25 years. She began her career in Social Work at Waypoint Centre for Mental Health Care in Penetanguishene and moved on to Hamilton for a few years providing counselling and group programs at a francophone community health centre. In 1995, she returned to Simcoe County and worked as a Family Counsellor and Family Life Education Coordinator for 9 years at the former North Simcoe Catholic Family Life Centre in Midland. She has been with Catholic Family Services of Simcoe County (CFSSC) since 2008, beginning as the Intake Coordinator and becoming Manager of Client Services in 2011. In May 2015 Michelle was appointed Executive Director.

Michelle is a passionate supporter of Family Service Ontario and has experienced first-hand the benefits of membership while at CFSSC. She is energized by the opportunities being presented currently for Family Service Ontario and would like to be part of the “next wave” of the association. As a board member Michelle brings substantial experience in all levels of the social service and an expertise in managing the rural and urban challenges of service delivery and organizational management.

Janet Irvine

Secretary

Janet Irvine recently retired as Executive Director of the Northumberland Community Counselling Centre, serving a primarily rural population with its central office located in Cobourg, ON.

Janet has an extensive and varied career background in education, advocacy consultation, authorship, and business management as well as a substantial history of board and volunteer responsibilities, from Special Education Councils to Police Services Board Chair accountabilities. She has always been an avid and effective advocate for meeting the needs of children, youth, and families and a consistent and passionate promoter of positive change.

Always a proponent of optimistic realism, she envisions employing the research-informed, highly professional, relatively infrastructure-free psychotherapeutic services of FSO agencies as the most common-sense, fiscally responsible method of expansion of mental health services across Ontario.

Gaston Cotnoir

Born and raised in Northern Ontario and a graduate from both Laurentian University and College Boréal Gaston has worked in a variety of fields including mental health,
clinical and education, before working as a Manager and later as Director of Programming specializing in Sexuality, HIV and Hep C Treatment. As the Executive Director for the Sudbury Counselling Centre since 2019, Gaston is passionate when working with grassroot community organizations and privileged to work alongside astute and dedicated staff.

John Matos

John Matos was appointed to the Board of Family Service Ontario in July 2020. He has been involved with family and youth services and counselling organizations for the almost 20 years.

Prior to joining the Board of FSO, John served on the Board of Catholic Family Services Peel-Dufferin from 2014 to 2020, including the 3 years as Chair and one year as Past Chair. John presided over a period of significant change and growth for CFSPD. John is honoured to have served at CFSPD and worked with management and the dedicated professionals who provide care and counselling to CFSPD clients every day. This work matters tremendously and positively affects the lives of thousands of people in the Region of Peel and Dufferin County.

Rebecca Webb

Rebecca Webb is the Executive Director of KW Counselling Services. She has 15 years of experience in strategic leadership in healthcare, most recently as Manager, Performance Quality and Design at the Waterloo-Wellington LHIN. Rebecca has also served with the Canadian Mental Health Association, and the Waterloo Wellington CCAC. This work has allowed her to contribute to designing better experiences with the health system at the programmatic, community, and provincial level.

Rebecca holds a degree in Anthropology, Mathematics and Statistics from McMaster University. She lives in Guelph with her three children.