Family Service Ontario is a trusted voice on the issues that impact the daily lives of families in Ontario. Using the wealth of experience at our table, we work directly to strengthen families by recognizing the challenges and opportunities within our sector and taking action.

Family Service Ontario collaborates with our members, engages with the families we support and ensures that all stakeholders are listened to by government, policy makers, community leaders and influencers.

Our campaigns and activities proactively connect with government consultations, initiatives and legislation to advise on the real issues facing families in Ontario.

Learn more about the key issues and how we are affecting positive change.

Family Service Ontario Fee Policy

Family Service Ontario invites you to become a member. The annual fee for members is determined on a sliding scale using the member’s annual expenditures from their most recent audited statements. The fees are calculated at 0.6% of the organization’s net expenditures. Net Expenditures are total audited expenses for the previous year less expenses for Child Welfare, Children’s Mental Health, 24-hour Residential Care, Employee Assistance Programs, Settlement Services and Credit Counselling. These apply only when the member pays membership fees to another umbrella association in these fields. Other exceptions may be considered by the Executive Director, if requested, on a case-by-case basis. Fees are capped at $11,000 per year.

For example:

  • Family Counselling Agency “A” has net annual expenditures of $1,000,000.
  • The annual fee would be .6% x 1,000,000 = $6,000
  • Family Counselling Agency “B” has net annual expenditures of $3,000,000
  • The annual fee would be .6% x 3,000,000 = $18,000. However Family Service Ontario caps all members fees at $11,000, so Agency “B”’s fee would be $11,000

Follow the link below to become a member.

Become a member
The highlight of Family Service Ontario’s Annual Conference is Family Service Day at the Ontario legislature. The goal of the annual event is to continue building the profile of Family Service Ontario as a key stakeholder for comment and consultation on issues affecting family services with politicians and policymakers from four key ministries (Ministry of Health, Ministry of the Attorney General, Ministry of Children, Community and Social Services and Women’s Issues.

We engage with all 107 MPPs and their political staff, senior level policy staff from the Ministries of Health, Children, Community and Social Services, the Attorney General and Women’s Issue and Family Service agencies and their volunteer board members.

Elements of Family Service Day

  • Messaging and communication by Family Service Ontario and Family Service agencies by email, social media and telephone calls
  • Friendly question to sponsoring minister in the Legislature
  • Ministerial Statement in the Legislature
  • Introduction of Family Service agencies by MPP’s in the Legislature
  • Photo opportunity for members and MPP’s
  • Lunch reception for MPP’s and staff
  • Meetings with MPP’s
  • Presentation by Family Service Ontario Board Chair prior to luncheon
  • Welcome speech by sponsoring minister
  • Greetings from the Premier
  • Greetings by Opposition Critics
  • Roundtable discussions with Assistant Deputy Ministers and senior policy bureaucrats from MOH, MCCSS, MAG and WI.

Family Service Ontario acts as the voice of its Family Service agency members to have a significant impact on the delivery of community-based mental health, trauma and addictions services and to augment member credibility with funders and decision-makers through facilitated, well executed dialogues.

The association legitimizes, positions and promotes the value of Family Service agencies province-wide, and below is a list of the current key issues being lobbied on behalf of members with government and key stakeholders.

Ontario Health Teams 

  • Support for Quick Access Mental Health Walk-In Counselling Services for individuals with mild to moderate anxiety and depression

Ministry of Health 

  • Improve access to mental health and addictions counselling services for primary care patients through service agreements between PHC organizations and Family Service agencies.
  • Inclusion of Family Service Ontario and Family Service agencies is the Ontario Structured Psychotherapy Plan, Social Assistance Pilot Project, Structured Psychotherapy and Employment Supports Project, psychotherapy networks and Ontario Health Teams
  • Funding for mental health counselling services as an employment support for individuals and their families on Ontario Works and the Ontario Disability Support Plan

Ministry of Children, Community and Social Services

  • Development of a new Domestic Violence Action Plan
  • Expansion of the conjoint counselling pilot project, an early intervention and prevention service for couples experiencing adult conflict.
  • Development of a system of services for men who are at risk or who are perpetrators of Violence Against Women.

Ministry of the Attorney General

  • Annualized funding for support services for male survivors of sexual abuse
  • Differential Response approach to the Partner Assault Response Program

Women’s Issues

  • Increased policy development role for the Family Service sector (as an important piece of the continuum of services that includes rape crisis centres, domestic violence centres, sexual assault centres and shelters) in Violence Against Women issues through inclusion as a stakeholder in the government’s Sector Roundtable on Violence Against Women.

Ministry of Children, Community and Social Services

  • Violence Against Women Program
  • Individual and Group Counselling
  • Conjoint Counselling Pilot Project
  • Access Mechanism/Service Coordination
  • AIR (centralized intake for DS children in Wellington County)
  • Developmental Services Coordination for Adults and Children
  • Specialized Community Support-Children Assessment and Counselling
  • Women’s Program
  • Adult Protective Services Worker Program
  • Sexual Abuse/Sexual Assault Counselling and Support
  • Access/ Intake Service
  • Alternative Dispute Resolution
  • Anger Management-Violence-Counselling
  • Autism Services
  • Brief Services
  • Children’s Counselling Services (CAS)
  • Children’s Developmental Services
  • Children’s Mental Health
  • Child Victim Witness Program
  • Community Capacity Building
  • Counselling/Therapy
  • Crisis Services
  • Extra-Judicial Sanctions-Counselling
  • Family & Caregiver Support
  • Family and Capacity Building for TLC (Trusting Loving Connections)
  • Family and Community Solutions
  • Intensive Behavioral Support for Families with Children having a Dual Diagnosis (or Grief / Trauma)
  • Intensive Treatment Services
  • Non-Residential Attendance Centre-Youth Referred by Court on Probation
  • OK2BME for LGBTQ+ Youth
  • Restorative Justice and Mediation
  • RPAC (Residential Placement Advisory Committee)
  • Service Coordination
  • Specialized Consultation & Assessment
  • Student Nutrition Programs
  • Targeted Prevention
  • Treatment of Adolescent Sexual Offenders
  • Young Offender Services
  • Youth Addictions
  • Youth in Transition Worker
  • Youth Justice

Ministry of the Attorney General

  • Support Services for Male Survivors of Sexual Abuse/Sexual Assault
  • Family Court Support Worker
  • Partner Assault Response
  • Supervised Access
  • Child Victim Witness

Ministry of Community Safety and Correctional Services

  • Anger Management

Ministry of Health 

  • Adult Female Survivors of Sexual Assault
  • Health Connect Counselling Partners
  • Individual and Group Counselling for Abuse

Ontario Health Teams 

  • Community Support Services (for seniors)
  • Elder Abuse Services
  • Quick Access Mental Health Walk-In Counselling Services
  • Addictions Counselling
  • Problem Gambling Counselling

Children’s Mental Health Programs including:

  • Residential Services
  • Section 23 Treatment Classrooms
  • Intensive Home-Based Support Services
  • Trauma Treatment Services
  • Walk-in Services
  • Crisis Services
  • Counselling and Therapy Services
  • Targeted Prevention Programs
  • Autism Respite Services

Women’s Issues 

  • Innovation Fund

Ministry of Economic Development, Job Creation and Trade

  • Settlement Services

Ministry of Transportation

  • Back On Track